Building a faster, fairer, and more accessible system with AI

The Justice AI Unit is an interdisciplinary team of AI specialists, designers, technologists, and operational experts working to embed responsible AI across the justice system.

Strategic Framework

Our action plan focuses on strengthening AI foundations, embedding AI across services through a "Scan, Pilot, Scale" model, and investing in the people and partnerships that make this possible.

  • Year 1: Establish foundations and deliver early wins
  • Year 2: Scale what works and deepen transformation
  • Year 3: System-wide AI integration at scale
Full plan (opens in a new tab)Executive summary (opens in a new tab)

Working directly with users

We work directly with users to deliver impactful solutions. Our approach is built on trust, transparency, and collaboration, to ensure we deliver the best possible outcomes for our users.

Learn more about our forward deployed model

DeployingAIacross the justice system

Since the AI Action Plan for Justice was launched in the summer of 2025, I have seen first-hand how AI is helping build a swifter, more effective and more accessible justice system.

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Jake Richards

Lead Ministry of Justice Minister for AI

For once, I feel that I actually have time to actually look at the person in front of me and they feel that they're being listened to.

Probation Services Officer

I can focus on the evidence and the person giving it, not on typing. It's made my hearings sharper.

First-tier Tribunal Judge

Justice Transcribe is the best thing that has been brought into probation.

Probation Services Officer

On a twelve-hour shift you don't have time to sit and write everything up. This gives me that time back for the wing.

Prison Officer

Useful. Helpful. Time saving. Life changing.

Probation Officer

We process thousands of cases a year. Even small efficiencies compound into real access to justice.

Chamber President

Can't rate transcribe highly enough. Finally we introduce a process that is useful, not overly complicated, and labor intensive.

Probation Officer

The lads notice when you're actually listening instead of scribbling. It changes the dynamic completely.

Prison Officer

Frees me up to do the job of assist, advise, and befriend clients. This is the bedrock on which the probation trust was founded.

Probation Officer

Probably the biggest development in probation practice

Newly Qualified Probation Officer

Justice Transcribe removes the barriers and enables me to have quality conversation with people on probation.

Senior Probation Officer