Strengthen AI awareness and skills across all staff
Read the full detail of action 3.2 on GOV.UK. (opens in a new tab)
Year 1 progress
In Year 1, organisation-wide learning initiatives, refreshed AI usage guidelines and regular engagement with senior leadership teams have supported safe, confident adoption of AI tools.
Across the department, we are helping staff to build practical AI skills and to explore how AI can support their day-to-day work. We are supporting staff through hackathons, hands-on training, communities of practice and opportunities to safely test and develop new ideas.
We have had impressive engagement from staff, particularly for the government-wide AI-focused One Big Thing e-learning initiative in 2025-26. Our AI Leaders and Champions network has further helped encourage responsible adoption. We have also developed an internal training resource with access to webinars and tutorials, training events, and a 'prompt library' where staff are encouraged to come up with innovative uses of AI.
Year 2 priorities
In Year 2, we will accelerate adoption by procuring a scalable AI adoption service that will deliver structured training, role-based learning and on-demand support, ensuring staff have the skills and confidence to use AI safely, effectively and responsibly. This will be complemented by Engineer Enablement (DevX) and AI leadership skills training courses, supporting capability building across the organisation.
